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Ugonma and Njike  

Full Length Research Paper                                                                     

Determinants of Public Housing Satisfaction in Enugu Urban, Nigeria


Okoye Veronica Ugonma1 and Chigbu Njike2*


1Department of Urban and Regional Planning, Abia State Polytechnics, Aba, Abia State, Nigeria.

2Department of Surveying and Geoinformatics, Abia State Polytechnic Aba, Abia State, Nigeria.


Corresponding author email: njikec@gmail.com

Received October 23, 2016; Accepted November 24, 2016.


In Enugu urban, most of the public housing estates are occupied by varying categories of persons. Arguably, the occupants have different feelings concerning the extent of satisfaction derived from the housing quality. The tasks confronting policy makers and stakeholders are to identify as well as analyze the factors determining adequate and satisfactory housing that will serve as a guide for future housing design and development. This study aimed at examining the factors influencing tenants’ satisfaction with their dwellings units with a view to raising options for better housing delivery. Both primary and secondary data were used in the study. Primary data were collected with the aid of structured questionnaires and interviews. A total of 773 copies of questionnaires were used for the analysis across six public residential housing estates in Enugu urban. Stratified sampling technique and systematic sampling technique were used in the study. Principal Component Analysis (PCA) was used to test the hypothesis. The study identified and classified the factors that influence tenants’ satisfaction with their dwelling units into five components which explained 98.5 percent of observed variation in public housing satisfaction variables. Proper estate management (2.489), nearness to facilities (1.676), the overall appearance of buildings (1.625), availability of facilities (1.233) and a number of rooms in a unit house (1.055) were the major determinants that influence tenants’ satisfaction with their housing estates. It was recommended among others that State Housing Authorities or any private estate developers in the state should consider these variables when coming up with housing estates in the state.

Public Housing, User Satisfaction, Stakeholders, Urban Area, Enugu State.

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